Every Sacco will nominate a representative to sit in the operations room to take ownership when their members are at fault.
The operations room contains screens and cameras where matatus are monitored as they leave, park and enter the Green Park terminus and other bus stations.
The new directive would ensure not only individual touts or matatu operators are punished by NMS and the National Transport and Safety Authority (NTSA) but the Sacco as a whole bears the burden.
Michael Ochieng’ NMS Engineer had earlier on said they would further ban touting at all terminus as PSVs would adopt digital technology unveiled by the agency. commuters will use the newly unveiled app to track PSVs.
The system will control the movement of matatus, displaying their number plate and destination on a screen.
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