Safaricom Services To Be Unavailable For Maintenance

Safaricom announced the scheduled maintenance between Saturday night, September 19, 11 p.m. and Sunday night, September 20 at 3 a.m.

In a statement, the service provider indicated that all Safaricom Cloud, Lipa Na M-PESA, M-Shwari, KCB M-PESA, Safaricom App, and the M-Pesa Daraja API would not be available.

Mobile Banking, International Money Transfers, VAS Services and Safaricom Online Customer on Twitter and Facebook would also be unavailable.

However, the company also  indicated that all other M-PESA services, including Send Money, Deposit and Withdrawal, would be accessible. Other services such as Calls, Data and SMS will also be available as usual.

“The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers,” reads an excerpt of the statement.

The service provider also apologized to its customers for any inconvenience that may arise.

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